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Digital Engagement, Social Media and Public Participation

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Despite the growing use of online tools to engage the public, there is still much to learn. Civic Engagement Specialist Susanna Haas Lyons describes various kinds of public engagement tools and offers some principles and practical advice about using them most effectively. Her paper was part of the 2017 International Association of Public Participation Conference (IAPP2) Canada.

Date Added:

March 26, 2020

Author:

Susanna Haas Lyons

Topic:

Communications, COVID-19 Response

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